I've had pretty much this exact conversation... Multiple times even x.x
Appologies for the continued delays and inconsistent updates! Life has been full of challenges and difficulties. We appreciate everyone's patience and understanding~
I've had pretty much this exact conversation... Multiple times even x.x
Appologies for the continued delays and inconsistent updates! Life has been full of challenges and difficulties. We appreciate everyone's patience and understanding~
10 thoughts on “0134 – Serving the Public”
joops
What an ass! Pun intended.
Anthony_Lion
People like that should be given a restraining order. And a beating with a ClueBy4…
(A 2×4″ – real inches, not the 1.5 x 3.5″ they sell in US stores – wrapped in barbed wire or full of rusty nails)
The restraining order would be for the Library and surrounding area, NOT the home of whoever they’re stalking.
Big tip; every place you have to wear a visible nametag, have a different name than your own on it. And the employees should be free to mix it up a bit. No need to use the same nametag two days in a row. And if Fred wants to be a Tonya on Friday, why not?
Iron Ed
I like the idea! 🙂
Only problem is that with -repeated- name-tag changes, (some ;-)) customers/clients will eventually catch on. And make a stink. Just don’t get carried away and you can have fun with it! 😉
Ishar the foxat
Give them the city hall phone number (standard, not anything specific) and access to a public landline (if it still exists in the library).
Watch them lose their mind in the process of just trying to talk to the mayor.
And if by any chance they get in touch with the big one, savor the joy of hearing them being told the exact same thing you told them hours ago.
Zaxon Rapial
I feel that this is something that only people that have worked with the public understand. I never had a city job like this but I used to work retail and it was pretty much the same thing… except instead of other people’s information it was the price of beer when I was just the guy restocking it. I swear entitled people are the worst.
NicLib
As a person who works in a library, the whole name tag issue at work is an often uncomfortable one. Ideally, it is supposed create a feeling of connection between staff and the patrons. Sometimes..well, the connection is a bad one, like a telephone line to Hell. I once was accused by a patron of leading a conspiracy against him to block him from using the library. I don’t mind being welcoming; I just prefer others not know my name unless I choose to give it…or depending on the situation someone else’s name.
Llywenna
The last time I got that I told her I paid more in taxes than she did and I wanted a raise 🙂
Logansryche
That’s about right 😀 “You’re in trouble! Also, I need your help”
The Ninjaneer
Someone is about to have the book thrown at them. Both as a metaphor as well as literally
Mikial
Coming from another public servant, I feel your pain Marble. I work EMS for a county service, we work 24hr shifts. Happened more than once, we’ll stop by a grocery store to buy something to cook/eat at the station for that shift, usually when we’re coming back to the station from a call. Someone comes up as we’re putting 2 or 3 bags of groceries on the truck, “Do you not think you should be doing your job instead of wasting the tax dollars I pay by going grocery shopping when you’re supposed to be helping people? Your supervisor is going to hear about this.” “Do you want their number, ma’am?” “No. I can find it myself.”
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